The was ultimately blamed on a faulty update that disconnected Meta's servers from the internet and brought down all its platforms. When an outage happens, people often speculate that the disruption is the result of some sort of cyber-attack, many of the experts said.īut they added that more often than not it's down to human error, as was the case last month when Facebook, Instagram, WhatsApp and Messenger went down for seven hours. 'We are likely to see more outages in the coming months as more people use these services.' 'These outages are often the outcome and companies using these platforms for business use must have other tools in place should they rely on these services such as another messaging tool. 'With this comes problems which are often not located until crunch time which can be too late. Jake Moore, a spokesman for internet security and antivirus company ESET, told MailOnline: 'Centralising their data has been one of the biggest issues for Meta combining all three giants - Facebook, WhatsApp and Instagram. 'The solution is to decentralise apps like Facebook and WhatsApp, just as the web and email and internet itself has no central points of control or failure - so there's simply no single company or infrastructure which can have an outage which impacts the whole system,' he said. He's called for systems to have multiple nodes so that a single failure doesn't stop a service from working. Internet scientist Professor Bill Buchanan also believes the internet has become too centralised. 'Consumers end up unwittingly obliged to put all their eggs in one basket, and when inevitably some failure mode occurs for that company or its infrastructure (be it accidental or malicious) the end result is catastrophic.' 'The spate of recent outages is an inevitable side-effect of massive centralisation, where companies like Facebook have ended up on the critical path of providing infrastructure for billions of people,' Mr Hodgson told MailOnline. It means there is a single point of failure which can affect Facebook, Instagram, WhatsApp and Messenger, rather than just one of the platforms. Matthew Hodgson, co-founder and CEO of Element and technical co-founder of Matrix, said Meta's centralised back-end system was a key problem.
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